{"xsrfToken":"f03fdca214fe8d81db8f0f22f78e5f5482f1c179_lout","branding":{"id":"5","key":"jmss","name":"JMS Support","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#67a337","headerLinkHoverBGColor":"#67a337","headerBadgeColor":"#67a337"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"},"en-GB":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/c8ff58d8-38c7-4c1e-932b-58aec1d00b3b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NmQwZGZlOS1jYmZmLTRmYjktODhjNS1iYTlkMGRkZTlhMTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM4ZmY1OGQ4LTM4YzctNGMxZS05MzJiLTU4YWVjMWQwMGIzYiI6WyJyZWFkIl19LCJleHAiOjE3MzI5MzExMjcsIm5iZiI6MTczMjkzMDUyN30.8bFWmq_Doa7LoXCBNvnOWTUOMloUyC3uWSqyFc3zg44&client=86d0dfe9-cbff-4fb9-88c5-ba9d0dde9a15&height=300&mode=fit","bannerMediaApiFileId":"c8ff58d8-38c7-4c1e-932b-58aec1d00b3b","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"5","key":"jmss","projectId":11850,"serviceDeskId":5,"name":"JMS Support","description":"<p>Welcome! You can raise a request for JMS Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":false,"reqTypes":[{"id":"39","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":11252,"iconUrl":"https://ionyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11252","groups":[13],"key":""},{"id":"45","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":11255,"iconUrl":"https://ionyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11255","groups":[13],"key":""},{"id":"38","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":11236,"iconUrl":"https://ionyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11236","groups":[13],"key":""},{"id":"42","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":11243,"iconUrl":"https://ionyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11243","groups":[],"key":""}],"reqGroups":[{"id":13,"name":"General"}],"orderMapping":{"13":[39,38,45]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ec18c79e-928d-3893-9ced-2e68f3de0c83","appLinkName":"System Confluence","appLinkUrl":"https://ionyx.atlassian.net/wiki","spaceKey":"JMSS","spaceName":"JMS Support","spaceUrl":"https://ionyx.atlassian.net/wiki/spaces/JMSS","isServer":false},"labels":[],"projectKey":"JMSS","serviceDeskId":5,"kbLinkDomainURLs":["https://ionyx.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"JMSS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United Kingdom)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NmQwZGZlOS1jYmZmLTRmYjktODhjNS1iYTlkMGRkZTlhMTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExODUwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzI5MzE3MjcsIm5iZiI6MTczMjkzMDUyN30.th4bvnzd3TMYYl41_zXibCxePwQki5-u_UkRVcw6oFc","targetCollection":"upload-project-11850","endpointUrl":"https://api.media.atlassian.com","clientId":"86d0dfe9-cbff-4fb9-88c5-ba9d0dde9a15","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://ionyx.atlassian.net/wiki","kbLinkDomainURLs":["https://ionyx.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=ionyx","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"f03fdca214fe8d81db8f0f22f78e5f5482f1c179_lout","baseUrl":"https://ionyx.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://ionyx.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"15728640","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"86d0dfe9-cbff-4fb9-88c5-ba9d0dde9a15","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"5df31c035390421d846b7f1592422a9e","siteDefaultLanguageTag":"en-GB","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}